Terms & Conditions
Last updated: 23 June 2026
These terms set out the basis on which Dr Aditi Sharma (“Mood in Mind”, “I”, “me”) provides psychological therapy services to you. By booking a session you agree to these terms.
1. Services
I provide psychological assessment and therapy as an HCPC-registered Clinical Psychologist. Therapy is collaborative and tailored, and outcomes cannot be guaranteed. Sessions are delivered in person in Bristol or online via WriteUpp, a secure clinical video and practice management platform.
2. Fees & payment
The fee for a standard 50-minute session is £120. EMDR (90 minutes) and the Emotional Wellbeing Birth Plan are £150. Fees are payable per session in line with the currentprice list. Therapy is pay-as-you-go with no contracts.
3. Cancellations
If you need to cancel or rearrange, please give at least 48 hours’ notice. Sessions cancelled with less than 48 hours’ notice, or not attended without notice, will be charged in full. This policy exists because the appointment slot cannot typically be offered to another client at short notice.
4. Between-session contact
Email and text messaging are suitable for scheduling, cancellations and brief practical queries only. Clinical material - anything relating to the content or process of therapy - should be held for sessions. Where a message requires a substantive clinical response, I may ask that it be brought to the next session rather than addressed in writing.
5. Confidentiality
What you share is confidential. Exceptions apply in the following circumstances:
- Where there is a serious risk of harm to yourself or to another person.
- Where there are safeguarding concerns relating to a child, or to a vulnerable adult.
- Where I am required to disclose information by law or court order.
Cases are discussed in anonymised form with a clinical supervisor, who is bound by the same duty of confidentiality. Where possible, I will discuss any disclosure with you before it is made.
6. Ending therapy
You may end therapy at any time. I may also end or pause our work if I assess that your needs would be better met by a different service or level of care, or in other exceptional clinical circumstances. In such cases I will give as much notice as is clinically appropriate and, where possible, support you with a referral or signposting to alternative provision.
7. Practitioner availability
In the event that I become unable to continue practice unexpectedly, a trusted colleague has access to a confidential list of current clients so that you can be notified and supported with onward referral.
8. Data protection
Your personal data is processed in accordance with UK GDPR and the Data Protection Act 2018. See the privacy policy for full details of how your information is held and used.
9. Emergencies
This is not an emergency or crisis service and does not provide cover between sessions. If you need urgent help, please contact your GP, call NHS 111, attend A&E, or call the Samaritans free on 116 123.
10. Complaints
If you are unhappy with any aspect of your care, please raise it with me directly in the first instance. If your concern is not resolved to your satisfaction, you may also contact the HCPC (Health and Care Professions Council), the statutory regulator for practitioner psychologists.
11. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.